Support for registered users

As a registered user of the Finpoint platform, finding the right funding option for your business is a lot less daunting

Impartial advice, we are on your side
Finpoint is designed to help your business find the most suitable finance option. That means not the one that pays us the highest commission, but the funding that is right for your business.

Our expert support team is ready to help and answer any questions you have while preparing your finance project. Also, you might find our ‘How it Works’ video useful or browse our Frequently Asked Questions page.
Online chat - coming soon
We are working hard to extend our support options to include an online chat. Please bear with us, while we put this option in place. In the meantime, please feel free to use email to send us a message.
Call us on 0330 097 2358
Our telephone support is open 24/7, including weekends, so that you can call us at a time that is convenient to you. Given that you have registered on our platform, you may want information that we can only get during office hours, so please don’t be surprised if we may need to get back to you. A typical example would be in regards to information from a financier on our panel.
Our email support is also available around the clock. Please do not send us confidential data for your finance project via email. It is more secure if you create an account on our platform and upload supporting information there. Apart from that, we look forward to hearing from you on how we can best help your business prosper.

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